Many persons who begin using their 1st hosting account, or change companies, usually have inquiries with regard to how given things are executed or bump into difficulties when setting up various things like e-mails, website settings, etc. That is why, many web hosting companies have compiled documentation with common questions and issues in order to help their customers obtain info quickly and easily. As a result, the tech support engineers can dedicate more time to actual problems that certain customers may be experiencing, because the solution for the minor things will already be available on the web and customers will be able to easily deal with them without touching base with the client service team. Having in-depth documentation is vital, particularly for new clients with zero previous experience, because the hosting service entails a vast amount of functions and lots of people can become puzzled about what action to take. A good information repository can both help you perform the operations that you need and learn how the web hosting service works as a whole.

Extensive Online Documentation in Website Hosting

All website hosting that we’re offering include a comprehensive knowledge base where you can find all you may ever need to know about your hosting account. Irrespective of whether you’d like to create a brand-new database, to redirect a domain using an .htaccess config file or to set up an e-mail account on your desktop PC or cellular phone, you can just check our help articles and all the info that you need will be there. When you go to a certain section of your Hepsia Control Panel, you will see articles that are relevant to the features that you can access through it. In case you want to check the entire article archive and get acquainted with all the features that Hepsia is offering, or only to read general information about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our absolute best to cover any predicament that you could face, but in case you do not find the information that you’re looking for, you can always touch base with us, as our support staff is on duty around the clock.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive article library where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have created it based on the feedback that we’ve obtained from our customers throughout the years and, hence, our articles cover particular issues that you could stumble upon and present the very best way to rectify them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the right SMTP server settings. The articles are available in each Control Panel section and you can access them at any given moment. They can help you enhance your knowledge not only about our platform, but also about the hosting service in general, as they feature in-depth instructions and general information such as what file permissions or cron jobs are.