Service Uptime Guarantee in Website Hosting
All of our website hosting solutions include a 99.9% service uptime warranty. We are able to achieve that by using a revolutionary cloud hosting platform where every single service (files, emails, databases, and so on.) has its own set of machines. We do not run everything on a single machine as most companies do, so we have basically eradicated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your sites. If one server fails, the other ones in the cluster will take over in order to enable continuous functioning of the Internet sites. To protect yourself from infrastructural problems, our hosting server facilities use powerful diesel backup generators and a number of independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a team of expert admins tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server package acquired through our company. You can forget about your Internet site being inaccessible for some reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. Rather than running everything on one server and risking one service to take everything down, we have allocated the many services among their own sets of web servers. Basically, your files, database, e-mails, statistics, and so on, are handled by independent clusters, therefore the failure of one server will have no impact on the overall service or on your Internet sites. Several backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems are not going to affect your web sites either. We also have software and hardware firewalls and an experienced team of administrators to check the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. Additionally, we use new hardware for the physical web servers where the VPS accounts are created to avoid any possibility of hardware malfunction and each part has been tested thoroughly. The safety of your info is guaranteed through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your Internet sites are going to be working practically without any disruptions. Our knowledgeable administrators will resolve instantly any software issue which may surface, so even if there's an issue with another VPS server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our site and not concealed in our Terms of Service given that we can keep our promise and provide an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions come with a 99.9% hosting server and network uptime warranty and routine maintenance procedures are part of the other .01% of the time. We test every single server diligently before we hand it over to the customer and we employ new hardware components to prevent any chance of hardware troubles. Any unexpected software problems can be resolved right away by our system administrators as they keep track of all of the machines 24/7. In order to avoid infrastructural difficulties, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can respond quickly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper functioning of your websites.