A 99.9% Server Uptime
Our website hosting system is based on a steady, world–class hardware architecture and a significantly tweaked Linux distro. This is why, irrespective of what your site is, or how many visitors you have, or even if there’s a DDoS assault, our servers will stay up and running and your websites will remain online.
All website hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
In order to offer a superior web hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our very own custom internal network to ensure a superluminal connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to decrease all possible risks with our cloud hosting plans and despite the fact that our company offers outstanding customer support, there are instances when the customer is simply not satisfied with what we have to offer. Or he needs to move to a more robust hosting solution, such as a VPS server or a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely pleased, we will give you your money back.
24/7 Technical Support
We have mindfully handpicked each member of our 24x7 support staff to make certain that we can provide the very best help desk service that you can possibly get. Each one of our techs has several years of experience working with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re at your disposal 24/7/365 – you’ll be able to reach them at any time and they will reply back to you ASAP.
Their average ticket response time is under twenty minutes, while with many other hosting distributors you are forced to wait for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be replied to within 1 hour.