1 hour ticket response
We are specialized in providing a quick and adequate response to every helpdesk ticket submitted by a customer. Our capable help desk team representatives will review your situation and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average support ticket response time has proved to be twenty minutes.
A First–Rate Tech Support Service
Each member of our client service staff has lots of years of experience in the website hosting business and the vast majority of them have worked for us for at least 5 years. They are all prepared to respond to all your requests in the most competent manner possible.
An Intuitive Help Section
To help you get a quick suggestion on how to use a specific feature, we have included a really user–friendly Help Center section in the Web Site Control Panel. You can browse through a big selection of web hosting account administration articles and website management articles, explore the F.A.Q. archive or check out our step–by–step video tutorials.