Website Migration
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Q: Why should I transfer my web site? What does website migration entail?
A: The web site migration service that we are offering is free (to a certain extent). We’ll transfer your web site(s) to our ultra–modern cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost information and unnecessary downtime. For this reason, we will do all that for you at no cost!We’ve got highly professional administrators whose only job is to make certain that your website functions exactly as it did on your former web hosting platform. The administrators are experts in migrating custom–built sites, as well as sites that are based upon well–known web apps such as WordPress and Joomla™.
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Q: How long will the website migration procedure take?
A: We try to carry out all web site migrations as quickly as possible. Yet, we do not have a set time frame for web site migrations. There are various factors that you have to consider – the actual size of your website and the workload of our web site migration staff, etc. We constantly strive to implement each migration in under 48 hours. With smaller–sized web sites, our team usually manages to finish within 24 hours.
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Q: What data will I need to provide to your Website Migration Department?
A: We will need the login details for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: The login details for my hosting account are delicate. How can I trust you?
A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We’re committed to safeguarding the safety of the personal info collected from the customers. To do so, we use technical security measures to avoid the loss, the abuse, the alteration or the illegal leakage of the personal information under our control. The safety measures include, but are not limited to: physical, digital and managerial procedures to safeguard and secure the info that we obtain on the web. When we request clients to provide financial info (for example, a debit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: Will there be any downtime for my website?
A: Your web site will continue to work just like it did before with your previous web hosting provider. As soon as we have completed the migration, your site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning correctly, all you will need to do is change the name server records pertaining to your domain. Your web site will be transferred to us without any downtime whatsoever.
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Q: Will my present web hosting provider find out that I am leaving them?
A: While we move your content, your web hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
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Q: Which web hosting platforms do you support?
A: Yes. We support all regular Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, because we don’t provide Windows hosting services ourselves.Furthermore, we do not support proprietary web site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.